Team Nurse

• Interpret, assess, and conduct clinical educational support for patients and physicians
• Act as a patient advocate to gain insurance coverage for prescribed therapies.
• Conducting new patient welcoming and creating a patient profile, including insurance information.
• Conduct periodic insurance verification and/or authorizations for patient coverage.
• Manage escalated dormancy cases as needed.
• Perform any necessary case management services.
• Build clinical services as required or needed by leadership.
• Communicate with prescribers, including requesting new prescriptions.
• Assist patients with financial assistance, as needed.
• Assist in preparing any ad hoc report requests from clients.
• Monitor external websites relating to therapy areas
• Obtain necessary consent forms for manufacturers or patient support organizations
• Serve as a mentor for new team members
• Monitor any program metrics
• Participate in clinical education via telehealth technology in pilot programs or programs the company has scaled.
• Document clinical services as required
• Interpret data as required to support improvements in programs or patient care.
• Summarize clinical work and success stories to be used in reporting with clients, as needed.
• Monitor and collect patient satisfaction results for the program and share them with leadership and team members
• Collect and report any Adverse events reported by patients as outlined in SOPs
• Other duties as needed or assigned by the business

• A Bachelor of Nursing degree is required, preferably an RN or LPN.
• Minimum of five (5) years of experience in the field of nursing.
• Holds a compact nursing license and is willing to obtain other state licenses as requested by leadership.
• Experience in a specialty pharmacy is a plus.
• Direct patient experience with oral, subcutaneous, and/or IV medications preferred.

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Experience with utilizing and developing patient assessments and questionnaires.
• Ability to assess and advise patients via conversation.
• Knowledge to effectively present information and respond to questions from groups of managers, patients, nurses, and physicians.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Excellent oral and written communication skills.
• Excellent organizational plus interpersonal skills.
• Knowledge of the insurance process.
• Appeals and case management experience is a plus.
• Strong customer service skills.
• Relentless attention to detail, and the ability to be a creative self-starter and team player.
• The ability to work independently.
• The ability to function in a leadership capacity.
• Reasonable knowledge of technology and information systems, and software applications such as text documents, slide presentations, spreadsheets.

Optime Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.